City of Surrey's 2024 Annual Financial Report

PERFORMANCE MEASURES

SOCIAL INFRASTRUCTURE AND COMMUNITY INVESTMENT

Actual Targets 2024 2024 2025 2026 2027 2028 2029

Performance Measures (Sustainability Theme)

Division

Number of temporary shelter beds replaced by permanent beds (Infrastructure)

0*

N/A*

60

0

100

114

114

Number of new non-market affordable rental housing units opened (Infrastructure)

HOUSING AND SOCIAL DEVELOPMENT

104

219

129

197

69

780

780

Number of cases identified at (“CHART”) per year (Public Safety)

255

212

216

220

224

228

232

Number of housing units given third reading (Infrastructure)

83% 70% 70% 70% 70% 70% 70%

Number of new businesses that Economic Investment Services has helped attract to Surrey (Economic Prosperity and Livelihood)

10

5

5

5

5

5

5

ECONOMIC INVESTMENT SERVICES

Number of businesses engaged (Economic Prosperity and Livelihood)

178

165

165

165

165

165

165

Number of Investment, Innovation, and Business Committee meetings held (Economic Prosperity and Livelihood)

3

4

4

4

4

4

4

*As this is a new department, initiatives commenced with first targets expected in 2025.

SURREY PUBLIC LIBRARY

Actual Targets 2024 2024 2025 2026 2027 2028 2029

Performance Measures (Sustainability Theme) # of visits made to library locations and library website (in millions) (Inclusion/Health & Wellness) # of transactions completed using the Library’s materials collection (in millions) (Education & Culture) # of enrolments in Summer Reading Club and other literacy programs (Education & Culture)

Division

4.96

5.48

5.03

5.11

5.19

5.27

5.35

6.00

5.18

6.09

6.16

6.20

6.24

6.28

PUBLIC SERVICES

238,138 306,700 247,900 259,600 273,500278,800 288,400

# of online access points available on library premises (Inclusion)

256

259

271

271

271

319

319

ADMINISTRATIVE SERVICES

% of new customers signed up on email notification (Ecosystems)

90% 91% 92% 93%93% 94% 94%

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