City of Surrey's 2021 - 2025 Financial Plan

CORPORATE SERVICES

CORPORATE SUSTAINABILITY

• Successfully converted continuous improvement training to virtual course delivery and instituted over 100 process improvements within their respective business areas; • Successfully implemented a Council Code of Conduct and Ethics Commissioner Office; • Supported the Ethics Commissioner in establishing the Office of the Ethics Commissioner; • All bylaws, including historical bylaws are now available digitally;

• A process review was conducted for the council agenda process and procedures were streamlined to increase quality and efficiency; and • Established new procedures for mail services regarding handling mail and documents during a pandemic. This included new processes for Canada Post mail normally delivered to facilities that were closed during the pandemic as well as safe procedures for handling mail.

INCLUSION

• Develop a Workplace Diversity and Inclusion Strategy for the City.

PUBLIC SAFETY

• Continue to provide support for the

• Increase the City’s security of its data and critical infrastructure by investing in advanced cybersecurity technologies and continue to adopt best practices based on industry standards.

creation of the Surrey Police Department, in the areas of

recruitment, information technology, privacy, records management requests for information under FIPPA and legal services; and

ECONOMIC PROSPERITY & LIVELIHOODS

• Continue to expand dark fiber connectivity, and lease/exchange excess capacity in order to be a catalyst for enabling high quality, affordable, high-speed broadband services for our citizens and businesses; and • Provide legal support for the expansion of SkyTrain and other major municipal projects.

City of Surrey | 2021—2025 Financial Plan | General Operating Fund | Corporate Services

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