City of Surrey's 2023 Annual Financial Report

PERFORMANCE MEASURES

ENGINEERING

Actual Targets 2023 2023 2024 2025 2026 2027 2028

Performance Measures (Sustainability Theme) % of projects completed within typical seven-month processing time from Project Scoping submission to Servicing Agreement issuance (Economic Prosperity and Livelihoods) Expenses as a % of lease/rental revenues (Infrastructure) % reduction in illegal dumping cleanup costs (Built Environments) Reduce preventable employee injuries by 90% over 5 years (Health & Wellness) % decrease of landfill waste tonnage/ household (Ecosystems/Economic Prosperity & Livelihoods) Length of Drainage mains renewed or replaced (Infrastructure) % of Drainage mains video inspected (Built Environment & Infrastructure) % of Drainage manholes inspected (Built Environment & Infrastructure) % of Long-Term Monitoring Site finalized and accepted by regulators as complete (Built Environment & Infrastructure) Total # of managed parking spaces—time/ user restricted, EV Charging, and pay parking (Infrastructure) Parking revenue (millions) (Economic Prosperity and Livelihood) Ratio of hours in service to total hours since operating commenced (Built Environments) Total # of marked pedestrian crossings (Public Safety) Streetlight energy savings - LED replacement program (KWh) (in millions) (Built Environments) Safer Schools Education and Improvement Program (total #) (Education & Cultural) Total # of kilometers of cycling routes (on-street and off-street) (Built Environments) Number of Soil Site inspections (Infrastructure) EV charging revenue (thousands) (Economic Prosperity and Livelihood) Connected Floor Area (m 2 ) (Built Environments)

Division

LAND DEVELOPMENT

52% 50% 50% 50% 50% 50% 50%

REALTY SERVICES

37% 31% 45% 45% 45% 45% 45%

7% 5% 10% 15% 20% 20% 20%

32% 80% 90% 90% 90% 90% 90%

OPERATIONS

37% 40% 40% 43% 47% 50% 50%

2,017 2,000 2,000 2,000 2,000 2,000 2,000

250

260

250

250

250

250

250

DRAINAGE UTILITY

54% 54% 62% 70% 78% 84% 92%

49% 49% 56% 64% 72% 80% 88%

20% 20% 20% 20% 20% 20% 20%

2,240 2,210

2,619 2,664 2,709 2,754 2,789

PARKING AUTHORITY UTILITY

$1.16

$1.22 $1.05

$1.07

$1.09

$1.11

$1.13

$155

$132

$166

$174

$181

$187

$190

515,634 575,486 856,473 973,025 1,039,470 1,291,281 1,463,718

SURREY CITY ENERGY UTILITY

100% 100% 100% 100% 100% 100% 100%

1,230 1,235 1,250 1,270 1,290

1,310 1,330

5.97

4.10

6.82

7.66

8.51

9.35

10.20

TRANSPORTATION

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39

42

45

48

592

595

606

617

628

640

651

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